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My Manual Z-Axis is Not Moving

If you've been experiencing some issues with your Axis, please review the video as it may fix your issue.

In most cases we can troubleshoot whether this is just a set screw or if we need to get you a replacement driving gear. This video is an added resource  as it can hopefully help solve your issue and guide you on checking and tightening each set screw, and if it does require a replacement part, how to reinstall each component to get you up and running. 


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Still Need Help? 

If you need our assistance with your issue, please contact our customer support team at (1) 888-LST-SRVC (578-7782). If you're looking for support outside of our regular business hours, please leave a voice message or send an email at service@laserstar.net