My rotary marks are upside down or flipped

In most cases this can be easily fixed via software configuration in the Star FX Premier Rotary Module. The provided video will hopefully get you up and running while educating you on the inner workings of your rotary device!

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If you need our assistance with your issue, please contact our customer support team at (1) 888-LST-SRVC (578-7782). If you're looking for support outside of our regular business hours, please leave a voice message or send an email at service@laserstar.net

My rotary marks are upside down or flipped

If you've been experiencing an issue with your rotary marking quality where you are producing marks that are flipped or upside down. While you await our phone call, please review the video as it may fix your issue.

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