Original Equipment Warranty - Flashlamp Welder Products

LaserStar Technologies Corporation® (“LaserStar”) warrants for a period of one (1) year, or two (2) years (depending on your purchase) from the date of invoice that this equipment will be free from defects in materials and workmanship as determined at the date of shipment. For details on your warranty period, please reference your  purchase invoice.

(a). Limited Warranty:

After reaching out and notifying the LaserStar Technologies Corporation® Service  Department about a problem with your laser system, we will, at our option, elect to:

1. Immediately send a replacement part; or

2. Request defective part(s), or alternatively, the entire laser system be returned to LaserStar Technologies Corporation® Service Department for inspection and repair or replacement; or

3. Schedule a service technician to travel to the buyer’s facility to inspect, troubleshoot,  repair, or replace defective components.

(b). Warranty Exclusions:

1. This warranty does not provide coverage or protection against damage, misuse or abuse of the optical components (lenses, mirrors, glass, crystal, etc.) associated with the device;

2. This warranty does not provide coverage or protection against damage, misuse or abuse of the computer hardware;

3. It is required to connect an exhaust device to ensure ablated materials and/or harmful gases are removed from the system which can potentially cause damage to the laser system. Failure to connect an exhaust system can result in voiding the warranty.

4. This warranty does not provide coverage or protection for consumable parts (flashlamp [or flashlamp connectors], flow plate, resonator, reflectors, protective disk, air filter, water filter, deionized water, cuffs, fuses, halogen lights, LED lamps, final  focus lens, etc.).

This warranty is applicable for all equipment, when operated under normal conditions, and in an industrial environment. Any unauthorized use, misuse, neglect, or modification, including use of accessories that have not been previously approved or authorized by LaserStar Technologies Corporation® will void this warranty. Under no circumstance will LaserStar Technologies Corporation® accept liability for loss of use or for any indirect or consequential damage that is the result of customer negligence.

Satisfaction of this warranty, consistent with other provisions herein, is limited to  replacement or repair, modification, at the sole discretion of LaserStar Technologies Corporation® and with LaserStar Technologies Corporation® to determine the availability of service personnel, and any absorption of associated service-related expenses.

The warranty terms previously outlined are valid and will remain in effect only if and when the following obligations are met:

(a). Prompt written notification is provided to LaserStar Technologies Corporation® upon discovery of an alleged defect;

(b). LaserStar Technologies Corporation® examines the equipment, and to its satisfaction, finds that any defect is not the result of misuse, neglect, improper installation, improper operation or improper maintenance, unauthorized repair, alteration or unusual deterioration or degradation of the equipment or parts thereof, due to the physical environment or an electrical or electromagnetic noise environment.